Privacy Policy
Last update on : July 08, 2025
Introduction
SpiceTree is committed to protecting your privacy. This policy explains how we collect, use, disclose, and safeguard your personal data in line with applicable privacy laws and our dedication to ethical hospitality.
Information We Collect
- Personal Details: Name, contact number, email address, postal address, and identity verification (for booking or check-in purposes).
- Booking Information: Dates of stay, preferences, special requests.
- Payment Details: Credit/debit card numbers and billing information (processed securely via third-party providers).
- Usage Data: IP address, browser type, pages visited, session duration.
- Cookies & Tracking: We use cookies to enhance your browsing experience and collect analytics.
How We Use Your Data
- To confirm and manage bookings.
- To personalise guest experiences and services.
- For internal record-keeping and analytics.
- To improve our website and services.
- To send relevant updates, offers, or promotions (with opt-out capability).
- To comply with legal obligations.
Sharing of Data
We may share data:
- With our staff and affiliates to fulfil services.
- With third-party vendors who process payments or analytics, bound by confidentiality.
- If required by law or to protect our rights.
We do not sell or rent your data to third parties.
Data Security
We implement appropriate technical and organisational measures to safeguard your information. All data transmissions are encrypted where required. Despite our efforts, no method of electronic storage is 100% secure.
Data Retention
We retain your personal data only as long as necessary for the purposes stated in this policy or to comply with legal and regulatory requirements.
Your Rights
Depending on your location, you may have the right to:
- Access your data.
- Request corrections.
- Request deletion of personal information.
- Object to or restrict certain data uses.
You can contact us to exercise any of these rights.
External Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices or content. We recommend reviewing their privacy policies.
Children's Privacy
Our services are not directed to children under the age of 16. We do not knowingly collect personal data from minors.
Changes to This Policy
We may update this policy periodically. The latest version will always be available on our website. Continued use of the site after any changes indicates acceptance of the new policy.
Contact Us
For questions or concerns about this policy or your personal data, contact us at:
SpiceTree Hospitality Group
Email: info@spicetreeresorts.com
Phone: +91 94465 30530
Website: www.spicetreeresorts.com